VRE Mobile4.5.0 - App Store

With the VRE Mobile ticketing app, you can buy and use tickets and passes on VRE commuter rail at anytime, anywhere directly from your smartphone. VRE Mobile also allows you to use your WMATA SmartBenefits(R) account to purchase tickets and passes. Just download the free app, register your debit/credit card in our secure system, and you are ready to go.

APP FEATURES:

. Buy and use tickets and passes instantly on your smartphone using a debit/credit card, WMATA SmartBenefits(R).
. Store multiple tickets on your phone for future use.
. Securely register your debit/credit card(s).
. Use your approved Reduced Fare account.

Version History + UI update
+ library updates 4.5.0 Aug 4 + text updates 4.4.2 Mar 31 + removed "Scan Card" feature for credit cards 4.4.1 Feb 23 + UI updates
+ security updates 4.4.0 Jan 31 + UI updates to slide-up pickers
+ security updates to Forgot Password 4.3.5 03/18/2025 + minor UI fix for Train Status alerts 4.3.4 02/21/2025 + updates for Amtrak tickets
+ bug fixes 4.3.3 12/19/2024 + accessibility updates
+ bug fix on Train Status screen 4.3.2 07/26/2024 + UI updates
+ new "Train Status" screen
+ accessibility updates
+ bug fixes & more 4.3 05/25/2024 + bug fixes
+ code improvements 4.2 01/31/2024 + bug fixes for expired tickets 4.1.1 04/25/2023 Bug Fixes 4.1 08/02/2022 Bug fixes and optimizations 4.0.4 11/13/2021 * This version will require you to log back into your account the first time after updating.

+ Fixed issue with some tickets being assigned to an invalid device.
+ UI updates 4.0.3 07/21/2021 + Bug fixes & performance improvements.
+ Fixes a bug that caused certain users to get logged out. 4.0.2 05/21/2021 + Bug fixes, including a fix for a crash that sometimes occurred when selecting "Used Tickets"
+ Performance improvements
+ Updates to initial permissions dialog 4.0.1 03/20/2021 VRE is keeping up with advances in customer service technologies to greatly enhance your experience with our mobile app. We know that changes can sometimes be a challenge, and upgrading our app will be no exception, but we know that you are really going to appreciate the new functionality of VRE Mobile.
Here is what you can expect now and in the coming months:

Phase One (this version) - Upgrade to the New VRE Mobile: For existing users, the first step will be to have you upgrade to the new app. Your existing tickets will transfer over to your account in the new version of VRE Mobile. For your account’s security, you will need to re-set your password using the “forgot password” option and you will need to re-enter your credit card and/or your SmarTrip card number for your SmartBenefits. If you experience any difficulty with the new app, including any missing tickets, you can call customer service (800-743-3873) and our team will investigate and reissue tickets as needed. After you have completed this step, you will be in position to benefit from the new features coming in Phase Two.

Phase Two – Enhanced Trip Tools: The second phase will be an exciting one for passengers as we roll out a host of new tools to provide more information than ever before, and to make commuting even easier. These tools are expected to include:
Trip Planning Tools
Real-Time Parking Availability
Push Notifications (for service alerts, advisories, station updates, and VRE news)
Amtrak Arrival Information
The Commuter Connections’ Incentrip Reward Program
Web Portal
Special Event Ticketing
Once you have upgraded to the new app, you will receive notifications when each new tool has been added to VRE Mobile, to be sure you update your app on your mobile device to explore the new features.

Phase Three – Integration with Regional Transit Partners: We know many of you rely on our regional bus partners to complete your commute, so we are also enhancing VRE Mobile to enable cross-selling of their fare products, in addition to VRE tickets. In fact, we are already testing cross-sales with one of our partners and we expect this to be a truly valuable addition to the app. 4.0.0 01/11/2021 Performance improvements and bug fixes. 3.14.7081 08/19/2020 Performance improvements and bug fixes 3.14.6878 01/28/2020 We’ve completely redesigned the VRE Mobile experience to provide a faster, more convenient, and easier experience based on your feedback.

A few notable features include:

More payment options - We now support Apple Pay and allow you to split your payment between two payment providers.

Payment nicknames - We have included an optional nickname field (e.g. “Personal,” “Work”) to help you organize your different payment methods.

Payment history and re-purchasing - Tickets are easier to find and activate within the ticket hub. From this screen, you can also repurchase a previous ticket by selecting Buy Again.

Intelligent ticket retrieval - You no longer need to proactively move your tickets from an old device to a new one, or call support if you’ve lost your device. Right within the ticket hub, you can retrieve your tickets from another device in just one click.

Increased security options - Touch ID (iOS), Face ID (iPhone X), or password verification are now supported before completing a purchase.

Like the new app? Leave a review! Your feedback will help us continually improve your experience.

See you aboard! 3.13.6722 12/12/2019 Performance improvements and bug fixes. 1.8.3692 08/08/2019 Performance improvement and bug fixes. 1.8.3667 05/22/2019 Performance improvements and security updates. 1.8.3545 06/07/2018 Performance improvements and security updates. 1.8.3403 04/06/2018 Performance improvements and security updates. 1.8.3257 03/13/2018